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Private medical insurance is one of the most valued benefits you can offer your team. The problem is the overhead: managing separate platforms for HRIS, broker communications, insurer portals, and payroll reconciliation. Kota is a broker and benefits platform that handles all of that in one place without manual workarounds.
















Group health insurance involves a few distinct parts and an operational lifecycle that needs to run reliably. Understanding each stage helps you set up your scheme correctly from the start and manage it consistently. Here's what that lifecycle actually looks like, step by step:
To get accurate quotes, insurers need basic information about your workforce. You don’t need individual names at this stage but aggregate data. That includes the number of employees you want to cover, their dates of birth, job titles, and salaries. The more accurate your data, the more reliable your quotes will be.
Your broker gets quotes once they receive your workforce data. This is also where you choose your underwriting type. With Moratorium, conditions treated in the past five years are initially excluded. Full Medical Underwriting names exclusions from day one. Medical History Disregarded covers pre-existing conditions from the first day.
Once you've selected a provider and agreed on the terms, you'll sign the policy and confirm your start date. At this point you'll also finalise eligibility rules: which employees are covered, when cover begins, and whether any groups are treated differently based on role or seniority.
With the policy in place, your employees need to be added to the scheme. Each employee receives a welcome communication from the insurer confirming their cover. With traditional brokers, this usually takes two weeks.








Getting group health insurance right isn't simply about finding the lowest premium. It's also about understanding what you're paying in relation to the value you secure for your employees. The cost varies depending on your workforce and the choices you make as an employer. Here's what typically influences the price:
Setting up group health insurance doesn't require much, but having the right information ready upfront makes the process significantly smoother. Here's what you'll need before approaching a broker or insurer.
Most benefits platforms handle administration. Kota goes further.
As an regulated broker and benefits platform, Kota handles procurement, administration, and renewal in a single unified system. Here's what that means in practice for group health insurance.
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Most group policies cover inpatient and day-patient hospital treatment, outpatient specialist consultations, and diagnostics such as MRI scans and blood tests. Many plans also include cancer care, mental health support and physiotherapy, with add-ons like dental and optical cashback depending on the insurer and level of cover you choose.
Most UK insurers will quote from as few as two employees. However, the most comprehensive underwriting option - Medical History Disregarded, which covers pre-existing conditions from day one - is usually available from 15-20 employees upwards. For smaller groups, moratorium or full medical underwriting are the standard options.
Many group policies allow employees to add dependants - a partner or children - at an additional premium. Terms vary by insurer and plan, so it's worth confirming this with your broker when selecting a policy.
Most claims are straightforward, but there are a few situations where an insurer may decline to pay out. These instances usually involve self-inflicted injury, participation in criminal activity, or undisclosed pre-existing medical conditions.
Most policies also have an age limit for cover, usually between 65 and 70. It's worth reading your policy terms carefully before committing, and flagging to any employees whose sum assured exceeds the free cover limit that they may need to provide medical evidence before cover begins.
No, it's entirely optional. But it's increasingly standard among tech and digital-first companies competing for talent, and consistently ranked as one of the most valued benefits employees want from their employer.
It depends on the underwriting type. Under moratorium, conditions treated in the past five years are initially excluded but may become eligible after two symptom-free years on the policy.
Full medical underwriting sets explicit exclusions from day one. Medical History Disregarded covers pre-existing conditions from the outset, making it the most employee-friendly option, though it carries a higher premium.
When an employee leaves, they should be removed from the policy promptly. Otherwise you'll continue paying for cover they're no longer entitled to. With Kota, this happens automatically via HRIS sync, so there's no risk of ex-employees quietly remaining on a live policy.