
Group critical illness cover provides a tax-free lump sum following a serious diagnosis. Kota helps you compare insurers, set up cover, and manage everything in one system with HRIS sync. No spreadsheets. No manual updates when someone joins or leaves.

















Decide how much financial protection you want to offer. Most employers choose either a fixed benefit amount - commonly between £25,000 and £50,000 - or a multiple of each employee's salary. You'll also set eligibility rules, such as whether cover applies from day one or after a probation period.
Insurers vary in the conditions they cover, medical definitions, and payout structures. To get quotes, you'll need basic workforce data: headcount, age distribution, and salary information. Traditionally, this is handled by a broker, who approaches insurers on your behalf.
Once you've selected a provider, your employees are enrolled onto the scheme. Each employee receives confirmation of their cover and what they're protected against. You don't need individual medical underwriting for each person. Group policies cover your workforce under a single scheme.
If an employee is diagnosed with a covered condition that meets the insurer's policy definition, a claim can be made. Most policies include a survival period of 10 to 14 days following diagnosis. Either the employer or employee notifies the insurer within three months and submits the required medical evidence.
Once the claim is approved, the insurer pays a tax-free lump sum directly to the employee. There are no restrictions on how it's used. As the employer, your role at this stage is about ensuring your policy remains compliant, including maintaining the minimum number of lives insured required by your provider.






The cost of group critical illness cover depends on several factors specific to your workforce and the level of cover you choose. Premiums are calculated at a group level, which makes it more affordable than individual policies your employees could take out themselves. There's no single price, but understanding what drives the cost helps you make informed decisions about cover levels and budget before you approach insurers for quotes.
These key factors influence the cost of your premium:
A tech company with 50 employees, averaging 32 years old, opts for a fixed benefit of £50,000 per employee.
Based on typical group rates for a younger, desk-based workforce, the annual premium could range from roughly £3,500 to £6,500 or around £70 to £130 per employee per year.
That's meaningful financial protection for your team at a manageable cost to your business.
Setting up group critical illness cover usually requires a few key details about your workforce and the level of protection you want to offer. Insurers use this information to assess risk and provide quotes for your company.
You’ll need to provide:
Many employers manage critical illness cover through a traditional broker - a separate relationship on top of whichever benefit platform or HRIS they're running. Kota replaces that fragmented setup with a single system that handles everything via API connections.
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The cost depends on several factors including your workforce size, the average age of your employees, your chosen cover level, and the conditions included in the policy. Premiums are calculated at a group level, which makes them more affordable than individual policies.
Yes. It's often more affordable than smaller employers expect. Group rates apply even to smaller teams, and the perceived value to employees is significant.
For a relatively modest annual premium, you're offering your team meaningful financial protection against some of life's most disruptive events. It also strengthens your benefits package in a competitive talent market without a substantial cost increase.
Employer-paid premiums are treated as a benefit in kind. Employees pay income tax on the value of the premiums. In the UK, Class 1A National Insurance contributions also apply for the employer.
However, the lump sum payout an employee receives on diagnosis is tax-free. It's worth communicating this clearly to your team so they understand the tax position before they need to make a claim.
A claim can be declined if the diagnosed condition doesn't meet the insurer's specific policy definition, even if it falls within the general category of covered conditions. This is why policy definitions matter when comparing providers. Broader, clearer definitions reduce the risk of a disputed claim.
Insurers may also decline claims if the condition was undisclosed at the time the policy was set up, though group policies generally don't require individual medical underwriting.
Cover ends when an employee leaves the company. They are removed from the group scheme and are no longer protected under the policy. Some insurers offer a continuation option, allowing departing employees to convert to an individual policy without further medical underwriting, though this varies by provider.
From an employer's perspective, keeping your policy accurate when employees leave is important to avoid paying premiums for people who are no longer on your payroll. Kota handles this automatically. When an employee is removed from your HRIS, they're offboarded from the policy in real time, so your coverage and costs stay accurate without any manual intervention.